Privacy Policy

Refund Eligibility:

• Refunds will only be considered within the first 30 days of the subscription.
• To be eligible for a refund, customers must submit a refund request via [refund request method] within the trial period.
• Refund requests made after 30 days will not be entertained.

Refund Process:

• To request a refund, contact our support team contact us and provide the necessary information.
• Refunds will be processed using the original payment method.
• Once a refund is approved, please allow 48h for the funds to be credited back to your account.

Service Activation:

• Refunds are not applicable once the IPTV service has been active for more than 30 days.
• If the service has been canceled within the trial period, the refund will be processed in accordance with our refund policy.

Refund Exceptions:

• No refunds will be provided for cases where the customer violates our terms of service.
• Refunds will not be issued for circumstances beyond our control, such as changes in personal preferences or third-party restrictions.

Cancellation:

• Subscriptions can be canceled at any time during the trial period. To cancel, contact our support team or use the cancellation option in your user account.

Changes to Refund Policy:

• We reserve the right to update or modify our refund policy at any time. Any changes will be reflected on this page.

By subscribing to our IPTV service, you agree to comply with the terms outlined in this refund policy.

If you have any questions or concerns, please contact our support team at [support email/phone number]. Thank you for choosing IPTV Prime for your IPTV services.